POLICY

Exchange and Return Policy

 

Final Sale

All items are sold on a final sale basis. We do not accept returns or exchanges for any reason. Please ensure that you review your purchase carefully before completing your transaction.  

 

Damage or Incorrect Items  

If you receive an item that is damaged or incorrect, please notify us within 24 hours of receipt. You must provide clear evidence of the issue, this may include photographs if applicable, to be eligible for resolution. We reserve the right to determine the appropriate course of action, which may include issuing a replacement or a refund if deemed necessary.  

 

No Returns or Exchanges  

Please be aware that we have the right to refuse any return or exchange requests that do not adhere to our policy. We encourage you to reach out to our customer service team with any questions or concerns prior to making a purchase to ensure your satisfaction.  

 

At LOXIC TOX, we are committed to protecting your privacy.  

All customer information collected is used solely for order processing and is kept confidential. We do not store or retain billing information. All payment transactions are handled securely by our payment processors.  

We do not share your information with third parties except for shipping purposes and do not use it for marketing.  

 

By shopping with us, you agree to our privacy practices. For questions or concerns, please contact us. Thank you for your trust in LOXIC TOX.